Shipping Policy
Shipping Fees:
Orders of $100 or more qualify for free standard shipping. Orders below $100 will be charged a flat shipping fee of $8.
Expedited shipping is available for $15 flat rate regardless of order value.
Delivery Areas: We currently ship to most states within the United States, excluding the following remote areas: Alaska, Hawaii, Maine, North Dakota, Montana and Guam.
Delivery Times:
Standard shipping: 5-7 business days after payment.
Expedited shipping: 2-4 business days after payment.
Notice: Please provide an accurate and complete shipping address to ensure smooth delivery.
Tax: All product prices are inclusive of applicable taxes.
Frequently Asked Questions
Q: How is the shipping fee calculated?
A: Shipping fees are automatically calculated based on your location and shipping method chosen. Orders over $100 qualify for free standard shipping.
Q: Where is my package? How can I track it?
A: After your order ships, you'll receive a tracking number that allows you to check the latest status on the carrier's website.
Q: Do I have to pay for return shipping?
A: If your return meets our policy, we'll cover the return shipping costs.
Q: Can I choose special shipping options?
A: Yes, expedited shipping is available at a flat rate of $15 regardless of order value.
If you have any other questions, feel free to contact us at support@mugukue.com.